Terms & Conditions

 

Appointments & Booking

All sessions and treatments are available by appointment only and can be arranged by phone, WhatsApp or Facebook Messenger.

Home visits are subject to availability, location and travel time. Any additional mileage charges (55p per mile) will be confirmed before booking.

A 50% deposit is required to secure an appointment, payable by bank transfer. Bookings are confirmed once the deposit has been received. Deposits may be waived at the practitioner's discretion for established clients.

By booking a session, you confirm that the information provided during booking and on your intake form is accurate and complete to the best of your knowledge.

 

Cancellations and Rescheduling

As appointment availability is limited and clinic space is reserved in advance, at least five days' notice is required if you need to cancel or reschedule your appointment, subject to any applicable statutory cancellation rights.

Cancellations or rescheduling requests made with at least five days' notice will receive a full deposit refund or transfer to another available appointment.

Where less than five days' notice is given, some or all of the deposit may be retained to cover reasonable losses arising from the cancellation, taking into account whether the appointment can be filled and any costs saved.

We understand that unexpected circumstances and genuine emergencies can arise, and these will be considered with care and discretion.

If we need to cancel or reschedule your appointment, we will contact you as soon as possible to arrange an alternative date or provide a full refund.

Nothing in this policy affects your statutory consumer rights, including any applicable cancellation rights.

 

Payment

The remaining balance is payable on the day of treatment by cash or bank transfer.

Any deposit paid will be deducted from the total treatment price and is subject to the cancellation and rescheduling terms outlined above.

Any additional charges, including travel costs for home visits, will be agreed in advance.

 

Health Information and Suitability

Some therapies offered at Alignment Healing Wellness involve gentle bodywork techniques, including Kinetic Chain Release and tuning fork sound therapy.

While these therapies are generally gentle and non-invasive, they may not be suitable for everyone.

You are responsible for informing us of any relevant medical conditions, injuries, recent surgery, pregnancy, medical implants or changes to your health before your session.

Full details about suitability and contraindications are outlined on the relevant treatment pages of this website.

If there is any uncertainty about whether a treatment is appropriate, we may pause or decline treatment and suggest seeking medical advice or further clarification before proceeding.

 

Scope of Practice

The therapies offered at Alignment Healing Wellness are complementary wellbeing practices intended to support relaxation, comfort and general wellbeing.

Sessions may include bodywork, sound-based techniques, energy-focused practices or reflective sessions such as tarot. These approaches are intended to support personal wellbeing and self-awareness and are not medical treatments.

Treatments are provided within the scope of the practitioner's training, qualifications and insurance cover.

We do not diagnose medical conditions, provide medical advice or recommend changes to prescribed medication or treatment plans. Any concerns about your health should be discussed with your GP or another appropriate healthcare professional.

Individual responses to complementary therapies vary, and no specific outcomes or results can be guaranteed.

 

Consent and Comfort

Your comfort, dignity and safety are central to every session.

The nature of the treatment will be explained beforehand, and your consent will be sought before treatment begins.

You are free to ask questions, request adjustments, take a break or withdraw your consent at any time.

 

Reflective and Intuitive Sessions

Some sessions offered through The Turning Page involve reflective or intuitive practices such as tarot card readings or energy-based work.

Tarot readings are offered as reflective tools for personal insight and self-reflection. They do not predict the future and should not be used as a substitute for medical, legal, psychological or financial advice, or relied upon for decision-making in those areas.

Clients are responsible for their own interpretations and choices following a reading.

 

Privacy, Confidentiality and Client Records

Personal information, including contact details, relevant health information and brief treatment notes, is collected and stored securely in accordance with applicable data protection legislation.

This information is used to manage bookings, communicate with clients and provide safe and appropriate sessions.

Personal information will only be shared where there is a lawful basis to do so.

For further information about how your data is handled, please see our Privacy Policy.

 

Age Requirement

Sessions are offered to clients aged 18 and over.

Clients under the age of 18 may only attend bodywork sessions with the written consent and presence of a parent or legal guardian.

Reflective sessions offered through The Turning Page, including tarot readings, are available to adults only.